Areas of expertise:
CRM & Marketing Automation
Assess your CRM maturity
Identify weaknesses and areas for improvement
Establish and roll out an implementation roadmap
Design your own marketing automation strategy
Select the best CRM suite for your business
Our CRM & Marketing Automation Expert
Federico Barbieri
Tiziana Lattaruli
Maria Laura Albini
Leonardo Girombelli
Francesca Soprana
Alessio Poggiolini
Case Studies
Discover some of the ways in which we have assisted our clients in their CRM & marketing automation.
Design Industry
Company based in northern Italy with more than €200 million total revenues.
Our Services
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Digital Business Assessments
UX/CX Reviews
Scenario Analyses
Operating Model Assessments
Due Diligence for M&A
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Online/Offline Distribution
Omnichannel & E-commerce
CRM & Contact
E-commerce Logistics and Customer Operations
Internationalisation
Change Management
Marketplace Integration
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Business Planning
Projects and Programmes
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Omnichannel Customer Journeys
Definition of Business Requirements
Digital Product Roadmaps
Digital Production Processes
Digital Prototyping
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Digital Organisation and Processes
Digital Team Recruitment
Platforms and Suppliers
Setup and Migration Strategy
Setup and Migration Project Management
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Digital Performance Reviews
Omnichannel/E-commerce Dashboard Design and Setup
Conversion Rate and E-commerce KPI Optimisation
E-commerce Operations KPI Optimisation
CRM KPI Optimisation
Buying and Merchandising KPI Optimisation
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Project Management as a Service
E-Business Management as a Service
Digital Business Management Coaching